Please note that to secure your date, a deposit is required which is non-refundable but will be applied to your session or event fee. 

Please understand that we are dependent on your session taking place and last minute cancellations greatly influence our chance to back fill your slot time. Most appointments are booked between 1-6 months ahead of time so any cancellation with less than 14 days notice will be charged for half of the session or event amount.

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We understand that life happens, games get scheduled, and children get sick. We will work with you the best we can to reschedule your session but please note that the full price of the service will be charged to hold your new date.

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All session times begin at your scheduled time. We often times schedule sessions back to back so we will not be able to wait until you arrive to start your session time. Please give yourself ample time to get settled and plan to arrive early.

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In the event that weather is extremely overcast or conditions are less than favorable, we will decide on a reschedule date as soon as possible.